The five key trends for 2022 that business leaders need to know are: 1) Employees have a new 'worth it' equation, 2) Managers feel caught between leadership and employee expectations, 3) Leaders must make the office worth the commute, 4) Flexible work doesn’t mean 'always on', and 5) Rebuilding social capital looks different in a hybrid world.

Leaders can support their teams by empowering managers to adapt global policies to fit local needs, creating team-specific norms, and utilizing tools like Microsoft Viva to enhance employee experience. It's essential to prioritize culture, provide flexibility, and encourage open communication to foster a productive hybrid work environment.

Technology plays a crucial role in hybrid work by facilitating communication and collaboration. Tools like Microsoft Teams and Microsoft Viva help create a cohesive digital experience, enabling employees to connect, learn, and engage effectively, regardless of their physical location. Features such as intelligent meeting setups and digital collaboration tools are essential for ensuring inclusivity and productivity in a hybrid setting.