Surface devices offer built-in security features, including Microsoft open-source UEFI and firmware-level remote management, which help protect sensitive data. They also reduce IT friction and total cost of ownership (TCO) for hospitals through Windows Autopilot self-deployment. The 3:2 aspect ratio enhances patient interaction with larger buttons and print, while certified enclosures improve thermal control.

Surface devices can be managed at the firmware level, allowing for features like disabling the camera in secure areas. With Microsoft Endpoint Manager, IT administrators can deploy and manage devices seamlessly, roll out firmware and software updates automatically, and monitor device health through the Surface Management Portal, which provides centralized insights.

Microsoft is committed to reducing its carbon impact, achieving a 30% reduction in total carbon emissions for the Surface Laptop Studio compared to its predecessor. All Surface devices are ENERGY STAR certified, focusing on energy efficiency. By 2025, Microsoft aims for its packaging to contain zero single-use plastics, and by 2030, all packaging will be 100% recyclable.