The NPU in Surface devices, particularly in the Surface Pro 9 with 5G, enables advanced AI features that improve audio and video experiences. It allows for automatic framing, enhanced eye contact, and voice focus, while freeing up CPU resources for other tasks. This results in a more efficient device with up to 19 hours of battery life, and a significant reduction in reliance on connectivity.

Microsoft has integrated AI across various products, such as the Azure OpenAI service, Microsoft 365 Copilot, and Bing chat. These features include intelligent summarization, data visualization, and enhanced search capabilities. For instance, Microsoft 365 Copilot can write, summarize, and create presentations using natural language, streamlining productivity for users.

Surface devices offer several features to enhance video conferencing, including automatic framing, background blur, and voice clarity. These tools help users maintain eye contact and appear more engaged during meetings, which can lead to better communication and collaboration in hybrid work environments.