Intelligent automation is essential for CSPs to maintain profitability and relevance. Without it, the operational costs associated with 5G and edge services could rise significantly, making it challenging for operators to meet the tight service level agreements (SLAs) required by new applications.

Cisco Crosswork can lead to substantial cost savings across various areas. For instance, optimized procurement can save approximately $4,811,228, while optimized parts warranty can result in savings of around $513,310. Additionally, multi-layer restoration and optimized planning can contribute savings of $854,031 and $2,740,633, respectively.

The future transport network for 5G and edge services is anticipated to be increasingly dynamic, with a shift towards more interconnected metro and regional networks. This evolution will support the growing east-west traffic demands and enable operators to manage semi-static, long-lived connections more effectively.