How Mercedes-Benz Transforms Technician Support
A global automotive icon, Mercedes-Benz is laser-focused on delivering the ultimate customer experience through the design and production of premium vehicles and superior service. This video highlights how Microsoft Dynamics 365 Remote Assist technology and HoloLens 2 helps Mercedes-Benz improve technician efficiency, speed problem resolution and reduce the impact of service-related travel on costs and the environment. Watch the video to see the connection between these capabilities and the ability of Mercedes-Benz to drive its customer experience goals.
How Mercedes-Benz Transforms Technician Support
published by NGenious Solutions, Inc.
NGenious Solutions Inc. is a Microsoft Gold Certified Partner offering cutting-edge IT solutions to enterprises and independent software vendors (ISVs). Since our inception in 2005, we have been consistently delivering IT services & solutions that are relevant, futuristic & scalable across a range of industries and technology segments.
With our corporate headquarters in New Jersey and an offshore engineering center in India, we render boutique-style, personalized services to provide digital solutions for even the most complex challenges and exceed customer expectations thus. We have succeeded in building a rich legacy of ready-to-go enterprise-class solutions for digital workplaces, expanding into a wide variety of industries that include education, retail, food, finance, legal, healthcare, marketing, non-profits, pharmaceuticals, etc.