What are the main benefits of using Microsoft Teams?
Organizations can experience several benefits by using Microsoft Teams, including improved collaboration efficiencies for both office and frontline workers, administrative efficiencies through streamlined workflows, and significant cost savings from retiring legacy solutions. For instance, the composite organization in the study realized a present value of $19.6 million in savings from reduced time spent on emails and meetings, and $14.3 million from enhanced frontline worker efficiencies.
How does Microsoft Teams improve employee engagement?
Microsoft Teams fosters better employee engagement by enabling seamless communication and collaboration across departments and locations. The platform allows for quick transitions between chat, voice, and video calls, which helps employees stay connected and productive. Additionally, the integration of tools like Teams Webinars enhances the ability to reach and communicate with both internal and external audiences, contributing to a more engaged workforce.
What are the cost implications of implementing Microsoft Teams?
Organizations can expect costs related to Microsoft Teams licenses, planning and change management, and communication equipment upgrades. For example, the composite organization incurred costs totaling $12.06 million over three years. However, these costs are outweighed by the anticipated benefits, which amount to $47.10 million, resulting in a net present value of $35.04 million and an ROI of 291%.
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