The shift to remote work has prompted enterprises to invest in modern IT infrastructure and applications. Companies adopting SaaS and cloud-based services can provide employees with access to necessary data and services from any network. This trend is expected to continue as remote work becomes a long-term strategy for many organizations.

SaaS applications are becoming the primary stack for modern enterprises, offering flexibility and agility. However, they also create operational blind spots due to reliance on external dependencies and third-party services. As remote work persists, the need for visibility into the performance of these SaaS applications and their dependencies is increasingly important.

The adoption of SD-WAN technology is transforming enterprise WANs, moving away from traditional MPLS circuits. By 2023, it is projected that a significant percentage of enterprises will implement SD-WAN, allowing for more efficient resource allocation and uniform access across distributed sites. This shift is essential for optimizing network performance and ensuring reliable application delivery.