How Mercedes-Benz Transforms Technician Support

A global automotive icon, Mercedes-Benz is laser-focused on delivering the ultimate customer experience through the design and production of premium vehicles and superior service. This video highlights how Microsoft Dynamics 365 Remote Assist technology and HoloLens 2 helps Mercedes-Benz improve technician efficiency, speed problem resolution and reduce the impact of service-related travel on costs and the environment. Watch the video to see the connection between these capabilities and the ability of Mercedes-Benz to drive its customer experience goals.

How Mercedes-Benz Transforms Technician Support published by Lemington Consulting

Lemington Consulting is an international information technology (I.T.) consulting company specializing in I.T. managed services and I.T. consulting for dynamic businesses, non-profit, and government organizations. With over thirty-five years of professional experience in the all areas of information technology, Lemington brings a high level of expertise to your information technology assets. Our solutions help your organization to facilitate growth, compete more effectively, reduce costs, and work more efficiently. Regional offices in Atlanta, Dallas, Fairfax, Miami, Tampa, and Jacksonville.