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    How Copilot Improves the Workday for Customer Service Reps

    Your customer service agents juggle multiple tasks, systems, and customer requests daily. Microsoft Copilot integrates AI-driven assistance into workflows, allowing your agents to respond faster, streamline case management, and improve customer satisfaction. Download this infographic provides a detailed look at how AI supports service teams throughout their day. Contact Information Technologies LLC to discuss AI solutions for your customer service team.

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    How Copilot Improves the Workday for Customer Service Reps published by Information Technologies LLC

    Information Technologies provides and supports Microsoft Business Central and Microsoft Teams. Additionally Information Technologies offers INQUEUE. INQUEUE extracts content from documents, imports the document and content to a database and manages the lifecycle workflow of the document.