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How Copilot Improves the Workday for Customer Service Reps

Your customer service agents juggle multiple tasks, systems, and customer requests daily. Microsoft Copilot integrates AI-driven assistance into workflows, allowing your agents to respond faster, streamline case management, and improve customer satisfaction. Download this infographic provides a detailed look at how AI supports service teams throughout their day. Contact Thales Security to discuss AI solutions for your customer service team.

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How Copilot Improves the Workday for Customer Service Reps published by Thales Security

Businesses and governments rely on Thales to bring trust to the billions of transactions they have with people. Our identity and data protection technologies help banks exchange funds, people cross borders, energy become smarter, and much more. More than 30,000 organizations already rely on Thales solutions to verify the identity of people and things, grant access to digital services, analyze vast quantities of information and encrypt data.