Chippewa Falls Customer Story
Managing thousands of student devices can stretch any IT team thin. This customer story shows how Chippewa Falls Area Unified School District simplified device repairs and support with Acer Educare and eRepair. The district now handles service requests faster and minimizes disruptions to student learning — all without increasing IT workload. Read the story to learn how your classrooms can achieve the same success. Contact TMM Enterprises Group, Inc for help implementing Educare in your district.
How are students involved in Chromebook repairs?
Students at Chippewa Falls Senior High School handle 95% of the district's Chromebook repairs, which are typically completed within 48 hours. They are trained through the Acer Repair Certification eLearning Program, allowing them to gain hands-on experience while addressing common issues like broken screens and dead batteries.
What is the Acer Repair Certification eLearning Program?
The Acer Repair Certification eLearning Program is an 8-week self-paced course that covers various aspects of Chromebook repair, including components, quality assurance, and hardware reconfiguration. It incorporates gamified elements like points and badges, making the learning process engaging and effective for students.
What opportunities do students have after certification?
Students who complete the Acer certification can pursue paid internships within the school or local businesses. This experience helps them decide if a career in IT is right for them, and they can also take additional courses at a nearby community college to further their education in computer repair.
Chippewa Falls Customer Story
published by TMM Enterprises Group, Inc
TMM Enterprises Group, Inc. (TMM) has combined its consulting, technology and training services with capabilities to distribute industrial products and services including pipes, valves, fittings, flanges, electrical, instrumentation and control products used in the, oil, gas, refining, industrial, mining and construction industries and in water and treatment systems
TMM offers individual parts purchases and complete turnkey packages from an extensive catalog of products and services. We provide on-time delivery to your locations to fully stock your projects.
Our product and process quality control assures maximum efficiency, attention to detail, reduced downtime, reliable service, quick turn-around on your requirements and all at competitive prices.
TMM provides high level business management consulting, technical support services, a proprietary contract and data management system, and business development training to respond to the many needs of small businesses.
TMM is a minority-owned company certified by State, Federal, local government agencies and The Supplier Clearinghouse for the Utility Supplier Diversity Program of the California Public Utilities Commission.
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