Case Study - StarTech.com & Saxion
Universities are facing a rising demand for hybrid-ready workstations and universal connectivity. This case study highlights how Saxion University successfully deployed StarTech.com docking stations to support varied user needs, simplify IT management, and improve service response time. Read the story to see how your university can achieve similar results and contact THE CRITICAL UPDATE INC to discuss switching to StarTech.com
What were Saxion University's docking solution requirements?
Saxion University required a docking solution that was universally compatible with multiple operating systems, offered diverse port options for various peripheral devices, supported multiple monitor connections with flexibility in video output, had a compact design to save desk space, and ensured longevity, reliability, and performance.
How did StarTech.com meet Saxion's needs?
StarTech.com delivered a Hybrid Universal Laptop Docking Station that met Saxion's compatibility, power, and flexibility requirements. The dock supported both USB-C and USB-A devices, allowed for multiple display configurations, and was backed by industry certifications, ensuring it could serve the diverse needs of Saxion's 14 academies.
What impact did the docking stations have on IT support?
Since implementing the StarTech.com docking stations, Saxion University's Support Desk has not experienced the expected influx of support tickets after deployment. The ease of use of the docking stations has contributed to a smoother user experience, allowing employees and students to remain productive without overwhelming the support team.
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