Using Copilot in IT
One of IT's greatest challenges is balancing rapid innovation with shrinking budgets. This infographic shows how Microsoft Copilot can support IT professionals across roles and help reduce management costs by enhancing productivity and streamlining service operations. View the infographic to see how your IT team can benefit from Copilot. For guidance on deploying Copilot in your IT environment, reach out to Granite Networks.
How does Microsoft Copilot enhance IT support?
Microsoft Copilot enhances IT support by integrating AI assistance into both self-service and service desk workflows. This integration helps reduce ticket resolution time and application downtime, ultimately leading to improved user satisfaction.
What impact does Copilot have on IT management costs?
Copilot provides real-time AI assistance for faster issue resolution, allowing IT agents to focus on delivering high-quality service. This efficiency can lead to reduced IT management costs and improved overall productivity.
How can Copilot support employee experience?
Copilot can help improve the employee experience by reducing the workload on IT and support staff. It assists with various tasks such as onboarding new users, evaluating IT solutions, and managing device health, which streamlines processes and enhances overall satisfaction.
Using Copilot in IT
published by Granite Networks
Who We Are
Granite Networks was founded in 1998 on the simple premise of providing businesses with IT services and support as solid and dependable as our namesake. We built our business from one referral to the next, counting on our results to inspire our clients to recommend us to others. Since that time, we have consistently earned the trust of our clients by focusing on our clients’ businesses, our clients’ goals, and our clients’ success. Today, GN has the honor of serving clients from small service firms up to publicly traded manufacturers, from law firms to healthcare providers, and from construction firms to schools, churches, and non-profit agencies.
GN supports clients throughout the United States from our headquarters in the City of Royal Oak, Michigan. Conveniently located near several major thoroughfares, Royal Oak is a great place to live and work, with the appeal of a small town and many of the amenities of a large metropolis. GN is proud to be a long-standing member of the Royal Oak Chamber of Commerce.
What We Do
At our core, we provide technology success to our clients through our GranITe Works program. We designed GranITe Works to deliver world-class technology administration to organizations for a predictable, monthly, per-seat cost. Our broad expertise in comprehensive IT management also uniquely positions us to provide project services ranging from cloud migrations and network design to emergency virus mitigation. In short - We make IT work for you.®