Cisco ThousandEyes Digital Experience Monitoring Guide
This eBook illustrates why the traditional network operations mindset needs to change to an "evidence and escalate" model and highlights practical ways to use digital experience monitoring (DEM) and prioritize needs for distributed and hybrid workers,
What is Digital Experience Monitoring (DEM)?
Digital Experience Monitoring (DEM) focuses on monitoring user experiences to understand how they are affected by service outages, slow application performance, and connectivity issues. It provides insights into how SaaS applications perform across different users and locations, which is crucial for enterprises as they adapt to a more distributed workforce and cloud-based services.
How is user experience prioritized in network operations?
Network teams are shifting their focus from merely ensuring availability and performance to a broader understanding of user experience. This transition is driven by the need to support a distributed workforce and the increasing reliance on cloud and SaaS applications. By collaborating more closely with application developers and business stakeholders, network teams can better meet user demands for performance.
What role does resiliency planning play in outage management?
Resiliency planning is critical for minimizing unplanned downtime and ensuring effective responses during outages. A well-structured plan should identify critical business dependencies, assess their potential impact on operations, and outline strategies for recovery. This proactive approach helps organizations make informed decisions and safeguard their investments during incidents.
Cisco ThousandEyes Digital Experience Monitoring Guide
published by EXTREME INTEGRATION LLC
Extreme Integration has been in business for over 20 years. We are a network integrator that builds comprehensive technology solutions for education, hospitality, business, health care and government. Our solutions improve how people communicate. We work with our clients to design solutions to increase productivity, reduce costs & keep networks secure. Our comprehensive services include: Design and Management of Core Network Infrastructures, IP Telephony, Wireless LAN, Wireless Voice Communications, BYOD (bring your own device), Network Security, Video Telephony, Call Center Applications and remote workers/education.
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