The cloud operating model is a structured approach to managing cloud-based infrastructure and application services through a centralized management system. It is evolving to encompass the entire digital infrastructure, which includes various technology components like private datacenters, public cloud services, and networks. This model aims to enhance visibility and control across all systems, improving IT agility, operational excellence, and user experience.

The cloud operating model offers several benefits, including improved agility through streamlined operations, increased velocity via consolidated management, and enhanced security through comprehensive protection mechanisms. Additionally, it allows for centralized processes that automate deployments and maintenance, providing end-to-end visibility and insights that boost staff productivity and collaboration across IT domains.

Organizations can apply the cloud operating model by extending its principles beyond public cloud services to include private datacenters and on-premises networks. This approach helps address concerns about control and security while leveraging benefits such as scale, intelligence, and automation. By fostering cross-domain collaboration and using shared management tools, organizations can enhance their digital infrastructure management and adapt to evolving business needs.