2022 Thales Consumer Digital Trust Index
Consumer trust in digital varies from industry to industry and country to country. Check out this infographic for a look at the numbers that tell us where digital trust stands with consumers.
Trust Levels Across Industries
The most trusted industries include the Financial Sector, Healthcare, and Consumer Technology. In contrast, the least trusted industries are Media and Entertainment, Governments, and Social Media.
The most trusting nations are Brazil and Mexico, while the least trusting nations include France, Australia, and Germany.
A significant number of consumers have experienced data breaches, with many reporting negative impacts on their lives. Following a breach, 42% of consumers stopped using the affected company and requested the deletion of their information. Additionally, many believe companies should implement mandatory data protection measures like encryption and two-factor authentication.
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