The Total Economic Impact ™ of Microsoft Dynamics 365 Customer Service

 

Read this latest (March 2024) Microsoft-commissioned Forrester TEI report based on the responses of five interviewees that were combined into a single composite organization that generates revenue of $1 billion per year and has 500 full-time support agents. In it you will discover the cost savings and business benefits enabled by Dynamics 365 Customer Service, most notably a 315 ROI, 40% increase in agent productivity, 20% faster first call response time and $1.13 million in new profitability. Dynamics 365 Customer Service can help your service organization unlock trusted knowledge to accelerate on-boarding and case resolution, improve efficiency, and automate tasks for agents in their flow of work. Reach out to to put the power of MS Dynamics 365 Customer Service to work in your organization.

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The Total Economic Impact ™ of Microsoft Dynamics 365 Customer Service published by Unlimited Partners, LLC

Unlimited Partners, LLC is a veteran-owned, minority-owned tech business based in Chicago. We deliver diversified IT solutions and services including network setup, home and office rewiring, cloud services, and VOIP services. As dealers for Direct TV and HughesNet, we also offer high-speed internet and satellite TV packages, ideal for home workers and businesses alike. With a customer-first approach, we guide through optimal IT systems and offer affordable deals to help businesses and individuals reach their goals efficiently.