Imagine a sleeker, easier method of creating and deploying enterprise chat. It's here with the help of Azure AI Studio. Watch this eye-opening video showing how to deploy generative AI solutions with preconfigured capabilities like a handy toolkit for building your critical enterprise chat applications.
This video walks the viewer through the process of setting up the automation and building the workflow. It also provides the code to viewers to try on their own.
Organizations seeking to take better control of their data are increasingly looking to the data lakehouse. Get this eBook for a look at the building blocks of data lake architecture to understand how it solves today's data challenges.
Read this eBook from Microsoft Security revealing how threat actors weaponize AI and how your security team can harness the power of AI to prevent and mitigate cyberattacks.
Why do you need to care about ransomware? The prevalence of ransomware is a growing concern for businesses of all sizes. Whether or not an attack is successful, the fact remains that it's not a matter of if but rather when an organization will experience such an incident. Download this analyst report to see how IBM Storage Defender offers a comprehensive solution for data resilience. Contact accel bi corporation to discuss how IBM Storage Defender can improve threat detection at your organization.
Read this latest (March 2024) Microsoft-commissioned Forrester TEI report based on the responses of five interviewees that were combined into a single composite organization that generates revenue of $1 billion per year and has 500 full-time support agents. In it you will discover the cost savings and business benefits enabled by Dynamics 365 Customer Service, most notably a 315 ROI, 40% increase in agent productivity, 20% faster first call response time and $1.13 million in new profitability. Dynamics 365 Customer Service can help your service organization unlock trusted knowledge to accelerate on-boarding and case resolution, improve efficiency, and automate tasks for agents in their flow of work. Reach out to to put the power of MS Dynamics 365 Customer Service to work in your organization.
If you're looking to see what an AI solution can do for your organization, download this insightful Forrester analyst report outlining how six decision-makers felt about their experience and their return on investment while deploying Azure AI in their infrastructure. Discover how Azure AI contributes to business growth and improved customer acquisition and retention.
The new era of generative AI development is here. And it's empowering developers to explore, build, test and deploy AI innovations at scale. Watch this informative video looking at the advantages of Azure AI Studio, the solution that helps your developers move projects from ideas to impact faster and more efficiently.
Today's data landscape consists of large volumes of data from different sources that vary in type and quality. Dealing with this complex, siloed data requires effort, time and money. Read this blog to learn how a data lakehouse architecture addresses these challenges by combining the performance of a data warehouse with the scalability of a data lake.
Everyone knows it's important to work with a winning partner. Read this notable blog about how Microsoft has been recognized by Gartner® as a Leader in the recently published 2023 Gartner® Magic Quadrant™ for Strategic Cloud Platform Services (SCPS). In the report, Gartner placed Microsoft furthest among the competition in Completeness of Vision.
In this article, you'll learn how Microsoft Security and OpenAI are collaborating to ensure that new threats are identified and stopped quickly, as well as information on the top threats and threat actors identified by the Microsoft Security Intelligence Team. The article also shares the five principles that Microsoft follows to ensure its AI technologies can't be hacked and used by cybercriminals. These principles include transparency and collaboration with other AI providers.
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Measuring successful service engagement solely on customer issue resolution is no longer good enough. Today, it's a business imperative to deliver personalized, fast service experiences at every touch point and through every engagement channel. The most effective way to achieve this is to build long-term customer loyalty and transform operations with modern, AI-enhanced capabilities across all service processes and interactions. Microsoft is continuously enhancing Microsoft Dynamics 365 Customer service to empower customers to differentiate service organizations, and Forrester Research has noticed and designated Microsoft a Leader in "The Forrester Wave™: Customer Service Solutions, Q1 2024." This blog post highlights the significance of this distinction. Read the blog post and contact us to learn how accel bi corporation can help you differentiate your organization's service operations with AI.
Get to know the world's fastest, most intelligent Windows computers ever built. Copilot+PCs are specifically designed to keep pace with AI innovations from the chipset level through the operating system. Watch this video highlighting how Copilot+PCs are destined to be an integral part of everyday life. And, when you're ready for the Copilot+PC experience IRL, reach out to accel bi corporation, your reliable Microsoft partner.
The tour walks through practical applications of AI, enabling agents to respond more effectively and personalize experiences. Learn about optimizing workflows, increasing resolution rates, and using predictive insights to proactively address customer needs. can guide your integration of these advanced solutions, ensuring your business harnesses the full potential of Dynamics 365 to enhance satisfaction and loyalty. Start reenvisioning your customer service strategy with Microsoft's latest tools.
You can foresee a future where your organization reaches new heights with the help of a generative AI solution, but how do you get there? Download this perceptive eBook to find out how to actively plan your AI strategy across the business and build a foundation for building sustainable value with your AI solution.
While AI can empower companies to protect against cyber threats, it also is helping cyberattackers hone their tactics. Social engineering, for instance, is much more effective with help from AI. Deepfakes and voice cloning, for example, can easily trick employees into divulging credentials and other information. In this eBook, you'll learn four key ways to prevent cyber threats and strengthen your defenses, both traditional defenses as well as AI-enabled security.
How can organizations minimize infrastructure costs, automate workflows and deliver new or improved services to customers? With the Microsoft Intelligent Data Platform (MIDP), your organization can benefit from a unified approach that delivers a projected ROI of 95% to 232%. The Forrester Report, New Technology: The Projected Total Economic Impact™ of Microsoft Intelligent Data Platform highlights key findings. Download your complimentary copy of the report to review quantified projected benefits to productivity, efficiency, cost savings, uptime and income. Contact Microsoft partner, accel bi corporation, to discuss how we can support your migration to MIDP.
Determining the health of the seafloor is critical when preparing offshore wind and other ocean construction projects. Read this thought-provoking customer story about how INSPIRE Environmental uses Microsoft Azure solutions that can streamline the analysis and processing of complex ocean data so that seafloor images are interpreted more quickly and efficiently.
As a Microsoft Security partner, we're proud - but not surprised - that Microsoft was named a Leader in the "2023 Gartner® Magic Quadrant™ for Endpoint Protection Platforms." Microsoft's advanced endpoint security protection continues to help organizations protect their endpoints against even the most sophisticated attacks. In this article, you'll read about Defender for Endpoint and its many capabilities.
Total Economic Impact (TEI) is a Microsoft-commissioned study conducted by Forrester Consulting that examines the potential return on investment of Dynamics 365 Customer Service. This infographic summarizes the findings from that study, which was published in March 2024. View the infographic. Contact to start reaping the benefits of an investment in Dynamics 365 Customer Service.
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To take full advantage of the AI revolution, you'll need PCs and devices optimized to use it. For insights into what that looks like, read this informative eBook showing how Copilot + PCs are designed specifically to enhance employee productivity, collaboration and security using AI from the chip level on up. You can learn more about the capabilities of Copilot + PC devices by reaching out to the Microsoft experts at accel bi corporation for a hands-on demo.
There's a strong need for a cloud solution capable of solving data fragmentation problems of the past and present. Find out why the Microsoft Intelligent Data Platform is the best answer in this informative blog pointing out how it can easily manage spikes in data, new workloads and the challenges of emerging technologies.
Microsoft PCs are meeting the challenge of AI with Copilot + PCs. Watch this intriguing video showing how Copilot-equipped computers are powered by processors capable of 40 trillion ops per second, and are a perfect complement for users looking to incorporate features like all-day battery life, sharper graphics and better multi-tasking. Get a close-up look at Copilot + PCs by reaching out to accel bi corporation, your knowledgeable Microsoft partner.
Worried about AI-powered cybersecurity threats? Then you'll be glad to know that Microsoft's security solutions deliver protection against cyberthreats and other security breaches with advanced AI-enabled security technologies and tactics. Learn why Microsoft is the leading cybersecurity vendor in this issue of Microsoft Threat Intelligence: Cyber Signals 2024.
If you're business is in healthcare, finance or energy, you should be getting ready for the Network and Information Security Directive 2 (NIS2), an expansion of NIS1, the European Union (EU) cybersecurity directive that enforces cybersecurity risk management standards and reporting obligations. Read this Microsoft article to get an overview and links to other resources.
Copilot in Word transforms every part of the creative process, from developing and editing copy to reworking it for different purposes. Copilot helps you draft briefs speeches, sales letters and marketing copy. Now integrated with Microsoft Designer, Copilot helps you to effortlessly incorporate custom graphics into your document. Watch this video for a demonstration of the ways that Copilot helps you be more creative.
It's critical to have responsible principles like transparency and safety built into a generative AI solution. If this concerns you, read this timely blog about how Microsoft uses cutting-edge ideas from research combined with the best practices about policy and customer feedback to build and integrate responsible tools into its AI portfolio.
In addition to sparking creativity and smoothing out operational and supply chain issues, AI is being used to understand potential threats in their risk management process. Read this vital blog that shows how Azure OpenAI uses real-time analysis to stay ahead of dangerous risks that can take your organization off course.
Watch this interactive tour of MS Dynamics 365 Contact Center for a step-by step look at how Dynamics 365 enabled a modern outdoor apparel company to deliver frictionless experiences across channels, reduce call volume and hold times with intelligent chatbots and voicebots, and empower agents to deliver great service where a human touch is required. With a single view of truth across data and support channels, your contact center leaders will gain powerful insights that help drive efficiency at scale and reduce unnecessary costs. Reach out to to begin reimagining your customer service operations.
We firmly believe that the true impact of technology solutions is realized when paired with exceptional service. Service is not just a component; it’s our ethos. We exist to serve right, and service is the heartbeat of our company—it’s our sprint. Our commitment is to provide the right service at the right time and the right price.
At the core of our winning aspiration are our people. We want individuals to recognize that we are here to serve. Through our packaged delivery, we ensure the fastest route to satisfaction, going beyond mere implementation. Our focus is on delivering a comprehensive experience that extends beyond technology, emphasizing the value of our service in every interaction.
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