The Total Economic Impact of Microsoft Windows PCs for Business
This report by Forrester Consulting evaluates the benefits of Microsoft Windows-based PCs vs non-Windows desktops and devices. Forrester evaluated savings on IT support, hardware expenses and third-party licenses and examined other important potential benefits of deploying Windows PCs vs alternative endpoint devices.
The report also provides a framework to evaluate the potential financial impact of Windows PCs on their organization as compared to refreshing with alternative end-point PCs and devices. Download the report, "The Total Economic ImpactTM of Microsoft Windows PCs for Business."
What are the financial benefits of using Windows PCs for business?
Organizations can anticipate significant financial benefits by using Windows PCs for business. A composite organization with 2,500 employees can save approximately $2.54 million in risk-adjusted present value costs over three years. This includes savings from avoided third-party license costs, IT support costs, application compatibility costs, and hardware costs.
How do Windows PCs compare to non-Windows devices in terms of support costs?
Windows PCs generally incur lower IT support costs compared to non-Windows devices. Organizations reported nearly $305,000 in avoided IT support costs, as non-Windows devices often take longer to deploy and resolve support tickets, leading to increased operational complexity.
What challenges do organizations face when using non-Windows devices?
Organizations using non-Windows devices face several challenges, including application compatibility issues, increased hardware costs, and the need for separate device management systems. These complexities can lead to higher management overhead and reduced efficiency, ultimately impacting productivity.
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