Future Generali uses Microsoft AI to Deepen Customer Engagements

Future Generali India Life Insurance Co. Ltd. adopted the use of REVA, a chatbot built on the Microsoft Bot Framework, which plays a key role in driving insightful conversations with its customers. In this video, see how the company has already seen an increase in the customer satisfaction rate by 91%, which won them the Microsoft and CNBC TV18 #AIForAll award for leveraging AI for enhancing customer engagement.

CN Systems helps companies better manage their businesses with proven, easy-to-use Point of Sale, Azure Virtual Desktops, Mobile Computing, Field Service Management, and Accounting Solutions. CN Systems specializes in custom developing a solution that meets the requirements of your organization.