The Edge refers to the location where data is generated and utilized, specifically where users, devices, and things come together in a business environment. Unlike traditional data that is processed in the cloud or data centers, Edge data is available right where business activities occur, making it crucial for organizations to harness this data effectively.

IT teams face several challenges when leveraging the Edge, including increased workloads due to remote work, a lack of specialist skills—92% of IT leaders report missing necessary skills to unlock Edge data—and financial constraints that have led many to delay technology investments. These factors can hinder their ability to manage networks effectively and maintain application performance.

Automation can significantly benefit IT teams by alleviating the burden of repetitive tasks, allowing them to focus on strategic initiatives. With tools like Aruba's AIOps, IT teams can automate monitoring and issue resolution, which helps them respond faster to network problems and meet service level expectations. This shift can lead to improved efficiency and innovation within the organization.