Redefining Guest Services
In this solution brief, you'll discover the Samsung Tapendium solution and how it can help elevate experiences at your establishment. If you'd like to learn more, feel free to get in touch with us today.
Tapendium is a guest room tablet solution built on the Samsung Galaxy Tab A that helps hotels automate interactive services to enhance the guest experience. It replaces traditional printed in-room compendiums with a single device that provides up-to-date information on hotel amenities, dining menus, and local attractions. This cloud-based solution is easy to implement and allows hotel staff to update information in real-time.
How does Tapendium improve hotel operations?
Tapendium helps hotels reduce costs by eliminating the need for expensive printed materials and significantly decreasing calls to the front desk by 75% or more. It also creates new revenue opportunities through upselling room service and facilitating online purchases. This leads to improved staff efficiency and overall profitability.
What features does Tapendium offer guests?
Tapendium offers a dynamic in-room dining menu that is easy to update, automated guest requests for services like housekeeping and valet parking, and a 4G high-speed internet option in its LTE version. It also provides guests with information in their preferred language and tracks usage to help hotels tailor their offerings to improve customer satisfaction.