IT teams encounter several challenges in user experience monitoring, including maintaining access to critical applications, remote monitoring and troubleshooting, baselining performance and validating changes, ensuring IoT device accessibility, and monitoring network performance issues on-demand. These challenges arise from increased dependency on networks and the need for accurate data and timely insights.

Aruba UXI supports IT teams by providing continuous monitoring of network performance from an end-user perspective. It executes over 30,000 tests daily to assess application availability, responsiveness, and connectivity. The system also offers real-time intelligent alerts, enabling IT teams to prioritize critical issues and reduce alert fatigue, ultimately improving user experience.

Poor network performance can lead to significant productivity losses, with studies indicating that up to 68% of employees experience delays in online meetings due to unstable networks, resulting in an average loss of 3 hours per week. Additionally, businesses can face productivity losses of around $4,000 per day due to critical applications like MS Office not performing effectively on their networks.