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Data as a Differentiator: How Retail Banks are Rethinking the Customer Experience

Retail banks have reached a tipping point. Pressured by competition and the increasing sophistication of customers, they must seek out new ways to differentiate themselves. With financial products and services largely the same across the industry, creating a superior customer experience has emerged as the best way to stand out. To do so, banks must be able to use data to drive personalized solutions and services at scale. Download this eBook for a deeper look at these trends and how you can use data to differentiate customer experiences at your bank.


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Liquid Mercury Solutions is the smaller, friendlier, planet - pioneering innovative solutions that chart a course to success in the turbulent Microsoft cloud. We're the nimble and responsive Microsoft Gold partner that you probably didn't know about during your last Microsoft 365, Azure, or Dynamics project - but wish you did. We're your trusted guide for all aspects of cloud security and technology. We work hard, are easy to work with, have fun, and we get $&!% done.