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Global State of Customer Service Sophistication

 

Microsoft's "Global State of Customer Service Sophistication" explores the crucial alignment between customer service and brand loyalty. With research showing a staggering 96% of customers might leave due to subpar service, the whitepaper provides actionable steps you can take today the sophistication of your customer service experiences. Get insight on risk factors, challenges and steps to address them by modernizing service experiences with the right strategies and technology solutions.

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Global State of Customer Service Sophistication published by Business Data Solutions, Inc.

Business Data Solutions operates with the goal of building long-term technology partnerships with mid-market enterprises and small businesses. Today, BDS partners with top technology companies, offering sales, consulting, integration, and maintenance services on the latest hardware and software.

Our diverse team of certified professionals provide a wide-range of service offerings that is second to none. Our expertise is both wide and deep, which is why we continue to be the go-to company when businesses need IT support. Our industry-best engineers stay current on the latest technology developments while maintaining superior hands-on knowledge of the most widely used systems in use today. This combination ensures we can manage your existing environment while also helping you move forward with the technological advancements your business demands.