Omnichannel Microsoft Dynamics 365 Customer Service

Omnichannel for Customer Service provides a modern, customizable, high-productivity app that lets agents help customers across different channels via a unified interface. It lets organizations choose the channel that suits their business needs. In this video, get clarity around the current functionality available in one of our newest offerings, Omnichannel for Customer Service.

Incorporated in 2006, Navitas Business Consulting Inc, is an SBA 8(a) certified company and Woman-Owned, Small Disadvantaged Business (WOSDB) providing a broad range of Cloud Enablement, Digital Transformation, Data Insights, Artificial Intelligence, and Agile PMO & Advisory Services support to Federal, Commercial, and State & Local customers. Navitas is ISO 9001, 27001, and 20000 certified and is appraised at CMMI for Services Level 3. We are proud to be recognized as the “Top Places to Work” by Washington Post for the years 2018, 2019, 2020, and 2021. We value passion, integrity, commitment, and collaboration and are committed to helping you improve speed, achieve desired outcomes, and reduce costs.