FINNING | Customer Value of Self-Service IoT Apps on the Azure Cloud

Finning, the second largest supplier of Caterpillar machinery in the world, was intent on delivering next-generation, experience-enhancing services to its clients. However, there was something standing in the way: siloed databases that were forcing users to use multiple logins for multiple platforms, resulting in a disjointed and ultimately convoluted practice. Watch this video to learn how Finning used Microsoft Azure Cloud to unify fragmented data sets and streamline its customer journey roadmap.

Outcess is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams, and organizations. 

Customers believe that digital technologies are driving a paradigm shift in how we live, work, and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations. Organizations that successfully embrace this shift will reap the benefits of reinventing their businesses, dramatically altering the ways in which they serve their markets, and in the process secure a significant digital advantage.