The Suffolk County Clerk's Office is the busiest in New York State, managing vast volumes of records and generating USD $700 million in annual real estate revenue from USD $60 billion in real estate transactions. To mitigate business continuity risks from natural disaster, the office launched a go-digital strategy, centered on VMware technology, to build a virtual desktop infrastructure (VDI) on a secure network for 700 employees. Read this customer story to learn how the office's VMware-based VDI enabled it to pivot to remote work in a matter of hours when the pandemic hit. Get ideas from the office's experience capitalizing on its success by scaling up the VDI to support 10,000 remote users across the state of New York.