Lenovo Premier Support
Check out this flyer to discover the benefits of Lenovo Premier Support. It offers a single point of contact for end-to-end case management, access to the expertise of Lenovo engineers, and much more—all designed to help you limit downtime and increase productivity.
What is Lenovo Premier Support?
Lenovo Premier Support provides advanced technical support available 24/7/365 in over 100 markets. It includes comprehensive hardware and OEM software support, a single point of contact for simplified case management, and dedicated technical account managers for proactive relationship management.
How does Premier Support enhance IT efficiency?
By managing routine support tasks, Lenovo Premier Support allows in-house IT teams to focus on strategic initiatives. This approach helps reduce complexity and operational costs while boosting end-user productivity and minimizing downtime.
What feedback do customers provide about Premier Support?
According to TBR's Premium PC Support Customer Satisfaction Research from March 2020, customers indicate a high level of satisfaction, with many stating they would purchase the service again and recommend it to peers.