Bross Group provides comprehensive IT solutions designed to address businesses' unique pain points. From system monitoring and cost optimization strategies, real-time threat detection to secure cloud data backup solutions, they ensure efficiency and security.
Bross Group approaches IT from the business owner's perspective, abstracting you from having to "understand the technology"; you just focus on your business. The effectively empower workforces with secure access, collaboration platforms, and device management, regardless of location. Moreover, this company offers solutions for scalable growth - no matter the pace of your business expansion. With their help, technology becomes a driving force, not a hurdle, in your growth strategy.
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With generative AI expanding across industries, many organizations are adopting faster than they shouldt. This article highlights five common signs that your AI strategy may be misaligned or prematurely scaled, with practical insights on how to reset before it's too late. Read the article to reassess your roadmap and contact Bross Group to explore a strategy that builds value and avoids missteps.
Even with modern tools, enterprise data backup is still riddled with failure points, from poor planning to inconsistent restore policies and rising complexity. This article highlights 12 common challenges and offers guidance for overcoming them. Read the article to benchmark your current approach and contact Bross Group to talk about solutions that align with your cloud-first goals.
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Rapid, reliable, and more intelligent — a new standard in AI is here. This Forbes article reports on ChatGPT‑5, OpenAI's latest model delivering sharper reasoning, faster responses, and stronger performance in coding, math, writing, and health queries. Read the article to see how AI capabilities are leveling up and where they can apply that edge. Then, reach out to Bross Group if you have any questions.
AI brings enormous opportunities for efficiency and growth, but it also raises critical ethical questions. This article explores why you should integrate responsible AI principles into their strategies now. Read the article for a timely perspective on building trust through ethical AI.
Microsoft Copilot, a new AI assistant, can help you work more effectively.
In this whitepaper, you will get an in-depth look at the transformative effects of using Copilot in Dynamics 365 Customer Service. Read the paper for details on how Microsoft's deployment across one of the world's largest customer support organizations revealed practical best practices and results that include 9% faster First Response rate, 12-16% decrease in Average Handle Time and more case resolutions without peer assistance. Download your complimentary copy of the whitepaper, "GenAI at Microsoft" to be inspired by the potential of Copilot to enhance productivity and significantly improve your customer experience. Contact for guidance on implementing Copilot in your service operations.
Securing your IT landscape is essential to enabling responsible AI. At many organizations, that means migrating SQL and Windows Server workloads to Microsoft Azure. The eBook, "Securing Your Migration," highlights the three main benefits of migrating SQL and Windows Server workloads to Azure. Download your complimentary copy of the eBook for highlights including cost savings, improved security response times, and enhanced IT efficiency. Contact Bross Group for expert guidance at every step of your migration journey.
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Securing your IT landscape is essential to enabling responsible AI. At many organizations, that means migrating SQL and Windows Server workloads to Microsoft Azure. The eBook, "Securing Your Migration," highlights the three main benefits of migrating SQL and Windows Server workloads to Azure. Download your complimentary copy of the eBook for highlights including cost savings, improved security response times, and enhanced IT efficiency. Contact Bross Group for expert guidance at every step of your migration journey.
In this week's customer story you will discover how Dynamics 365 Customer Service with Copilot integration transforms customer service reps into 'super agents'. You will learn the details of how Copilot's advanced AI capabilities empower agents to excel by streamlining processes, enhancing efficiency and ensuring superior support delivery. Ready to transition from mundane tasks to complex problem-solving and elevate customer service? Contact us to discuss how can get you started.
Migrating your SQL and Windows Server workloads to Azure can revolutionize your operations. Learn how migrating can reduce infrastructure costs, improve security, and increase IT efficiency. Watch this video to understand the benefits and take the first step toward a more secure, cloud-powered future. Contact Bross Group to start your migration journey today.
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Migrating your SQL and Windows Server workloads to Azure can revolutionize your operations. Learn how migrating can reduce infrastructure costs, improve security, and increase IT efficiency. Watch this video to understand the benefits and take the first step toward a more secure, cloud-powered future. Contact Bross Group to start your migration journey today.
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AI is accelerating change across industries, but leaders face a new challenge: how to maintain authenticity while adopting AI. This article highlights strategies for you to remain transparent, empathetic, and accountable in an AI-driven workplace. Read the article for insights into balancing human qualities with technology-driven decision-making. Then connect with Bross Group to discuss how your business can strengthen leadership in the AI era.
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Legal departments are adopting new technologies quickly, but many aren't seeing measurable returns. This Gartner article analyzes why organizations are struggling to capture the full benefits of their legal tech investments and what it means for leaders evaluating strategy. Reading it will help you understand where the adoption gaps are and how to think more strategically about aligning technology with your business needs. Contact Bross Group for guidance on how to improve ROI from your technology strategy.
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Cloud spend can quickly outpace business growth when financial governance isn't built into operations. This article explores how applying FinOps principles "as code" helps organizations like yours align infrastructure consumption with business goals. Read the article to see how teams are shifting left on cost control and reducing friction between IT, engineering and finance. Contact Bross Group to discuss how FinOps can be integrated into your cloud cost strategy.
This article explores how AI can surface insights from data, improve operations, and reduce waste. It also covers the steps organizations must take to assess risk and ensure ethical AI deployment. Read the article to understand what's possible, and contact Bross Group to explore how your business can turn data exhaust into business intelligence.
Working with Excel usually requires knowledge of formulas and chart creation, in addition to the time needed to look for insights in the data. Copilot in Excel can do much of that work for you, through natural language commands. Watch the video to see how it works.
Migrating to the cloud isn't a one-size-fits-all project. That's why Microsoft created this step-by-step guide "Cloud migration simplified" to help leaders with cloud solutions that are right for their organization's needs. Businesses that migrate to Azure experience 80% cost savings and five times faster performance for workloads like SQL Server. Ready to start your cloud migration journey? Read this eBook and contact Bross Group to learn more.
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Migrating to the cloud isn't a one-size-fits-all project. That's why Microsoft created this step-by-step guide "Cloud migration simplified" to help leaders with cloud solutions that are right for their organization's needs. Businesses that migrate to Azure experience 80% cost savings and five times faster performance for workloads like SQL Server. Ready to start your cloud migration journey? Read this eBook and contact Bross Group to learn more.
Discover how you can use the power of generative AI to transform agent experiences with Microsoft Copilot Dynamics 365 Customer Service. View this quick-hitting infographic for an at-a-glance of the impact AI is having on the success of customer service teams and the Copilot in Customer Service capabilities behind it. From finding answers to writing emails to generating actionable analytics for decision-making, Microsoft Copilot Dynamics 365 Customer Service is improving the performance of customer service teams in game-changing ways. Contact us to discuss how Bross Group can help put the power of generative AI to work for your customer service team.
Week 1's focus is on "Leveling Up Customer Service with Microsoft Dynamics 365." Microsoft's latest blog post reveals an impressive 315% ROI for businesses that modernize their customer service using Dynamics 365 Customer Service. This comprehensive Forrester TEI study highlights the tangible benefits of upgrading service operations, including improved efficiency and customer satisfaction. This blog post contains valuable insights that will help you understand the specific financial impacts of implementing Dynamics 365 Customer Service. It's truly an invaluable resource for organizations like yours that are looking to achieve substantial returns on investment through a transformed customer service strategy. is ready to help you explore these benefits and integrate this powerful solution into your business operations. Check it out. Read on and let us help you transform your service delivery.
Tired of manually sorting, charting and analyzing in Excel? Microsoft Copilot in Excel can do it for you
SAP applications, such as Treasury and Risk Management, SAP ERP, SAP BW, or SAP HCM, are the very core of a company. For its SAP applications, ZEISS had opted for an on-premises setup—an outdated and less flexible solution that was difficult to operate and modernize. This led to lengthy and slow processes in IT, and the automation of recurring processes seemed virtually impossible. Then, in 2017, the company made a decision: it would migrate business-critical SAP applications to the Microsoft Cloud with the help of Azure. ZEISS now benefits from unlimited scalability, flexibility, automation, and high speed in application development and use.
SAP applications such as Treasury and Risk Management, SAP ERP, SAP BW, and SAP HCM, are the very core of a company. For its SAP applications, ZEISS had opted for an on-premises setup—an outdated and less flexible solution that was difficult to operate and modernize. This led to lengthy and slow processes in IT, and the automation of recurring processes seemed virtually impossible. Then, in 2017, the company made a decision: it would migrate business-critical SAP applications to the Microsoft Cloud with the help of Azure. ZEISS now benefits from unlimited scalability, flexibility, automation, and high speed in application development and use.
Energy consumption from AI workloads is on the rise and it's forcing data centers to evolve. This article explores how major tech companies are working to meet their net zero commitments while scaling AI infrastructure. Read the article to see how your organization can adapt sustainably and contact Bross Group for strategic guidance on your next move.
Speed without control leads to outages and missed cloud value. This article outlines how site reliability engineering (SRE) enables enterprise teams to scale operations without compromising availability or agility. Read the article to see how a structured approach to SRE drives better outcomes and reply to Bross Group to see how your team could benefit from building reliability into cloud operations.
Small businesses are embracing AI-driven SaaS, and the results are clear: smarter operations, faster scaling, and stronger contributions to B2B tech growth. This article highlights how SaaS platforms powered by AI are reducing inefficiencies and giving small businesses an edge in competitive markets. Read the article now and contact Bross Group to discuss what AI-driven SaaS can mean for your business.
The U.S. labor force is facing a shortage of skilled workers, creating challenges for the future of business. This article highlights Mike Rowe's call for a "modern-day Manhattan project" to address the issue, arguing that the decline of shop class has left America unprepared. Read the article to better understand the implications for the workforce and the economy, then reach out to Bross Group to discuss how these shifts may impact your organization's talent strategy.
Sales force automation (SFA) platforms have been around for years, but they continue to evolve. Thanks to the advent of AI, some applications are also providing intelligent insights, data analysis and content generation - as well as automating routine administrative tasks. In this Gartner Magic Quadrant for SFA platforms, you'll get the details on the most prominent SFA providers and their solutions, and learn why Microsoft Dynamics 365 Sales was rated a Leader in SFA solutions,
You don't want to spend your valuable work time on trivial tasks and neither do your employees. According to a Microsoft survey, nearly 90 percent of workers with access to automation and AI-powered tools feel more fulfilled because they can spend time on work that truly matters. AI can not only automate tasks but do research, draft presentations and emails, and help your salespeople identify the best prospects. View this infographic to find out how much AI can help your people spend more time selling and less on administrative tasks.
PowerPoint presentations are an effective way to convey a message, whether it's the results of a study or the outlines of a new marketing campaign. But to be successful, it requires good organization, clear messaging and thoughtful graphics. Microsoft Copilot in PowerPoint can help users create winning presentations with information, editing advice, and even original copy. Get an overview of what Copilot in PowerPoint can do in this video.
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