Total Economic Impact of Microsoft 365 Copilot for SMB

SMBs often face complex roles with limited bandwidth. This analyst report offers real-world insights into how AI is reshaping work for smaller organizations. Based on Forrester research, the report details how businesses are using Copilot to reduce operating costs, boost sales efficiency, and enhance employee satisfaction — all while improving margins. Download the report to see how the full findings could impact your business and contact Bailey & Associates LLC for tailored guidance on Copilot adoption in your workplace.

Microsoft unveils Microsoft Security Copilot agents and new protections for AI

As AI changes the threat landscape, Microsoft is evolving its defense strategy. This blog post details how Microsoft Security Copilot agents enable scalable, automated action — and how Microsoft is simultaneously building safeguards to protect AI systems from abuse. Read the blog to learn about the latest innovations in generative AI-driven security and what they mean for your team. Contact Bailey & Associates LLC to discuss how to use Security Copilot agents to support your organization's security goals.

Microsoft Surface in Financial Services - Day in the Life

Take a look into the daily life of Sam, a wealth advisor, and how his performance was reshaped by using the Surface Laptop, a Copilot+ PC. Microsoft Surface provides the premium image banks needs and brings a lightweight design that doesn't compromise on performance. Choose between Intel Core Ultra (Series 2) or Snapdragon X Series processors and high-resolution touchscreen options to suit your needs. Surface Laptop exhibits excellent durability with its long-lasting battery and secured-core, ensuring data safety from chip to cloud. Make the smart investment now to enjoy reduced costs and complexity with zero-touch deployment and unified management. Stay ahead of the curve with Surface for Financial Services. Contact us to order your new Surface devices today!

Emirates Global Aluminum deploys Hybrid Infrastructure managed by Azure Arc

Managing data and applications across multiple environments is a growing challenge for global enterprises. This video shows how Emirates Global Aluminum used Azure Arc to simplify hybrid infrastructure deployment while enabling modern capabilities across its operations. Watch the video to learn how centralized management and flexible architecture helped this global manufacturer meet evolving business demands. Reach out to Bailey & Associates LLC for a conversation about your hybrid data approach.

The CIO's Advantage: Faster Innovation with AI and Low Code

Many IT teams are stuck between growing demands and shrinking resources. This eBook explains how AI-enhanced low-code development lets you streamline app delivery, automate processes, and empower users — all while reducing technical debt. "The CIO's Advantage: Faster Innovation with AI and Low Code" is a must-read for IT leaders under pressure to do more with less. Download the eBook to learn how and contact Bailey & Associates LLC to talk about how this model can help your team move faster.

Surface for Financial Services eBook

Surface for Financial Services provides a versatile, high-performance solution to meet modern workplace challenges in the financial sector. It boosts employee productivity through flexible work and AI experiences and ensures client needs are met effectively. What sets Surface devices apart is their zero-trust security model, offering security from chip-to-cloud, safeguarding both your organization's and client's data. Their lightweight, versatile and robust design improves customer service processes, team collaboration, and brings in new AI experiences. Identified roles within the financial sector, including branch workers, wealth advisors, investment analysts, executives, and financial teams, can all significantly benefit from specific Surface devices. The devices offer features like high resolution touch screens, 5G connectivity, AI processing power, multi-mode versatility and enterprise-grade data protection. Learn how Surface for Financial Services makes smart investment for financial institutions by reshaping ways you serve clients, manage data, and conduct business processes. Contact us today to learn more and order the latest Surface devices!

Focus on what matters most

Small business teams are stretched thin, juggling overlapping roles while trying to drive results. This datasheet outlines how AI is helping SMBs like you redirect time and energy to high-impact work, like creating compelling content, improving customer service, and closing deals faster. Download the datasheet to learn how you can work smarter with secure, reliable AI — and contact Bailey & Associates LLC to discuss how it could work for your business.

Microsoft Security Copilot agents

Security teams need AI that acts. This video introduces Microsoft Security Copilot agents, a new class of generative AI that operates with autonomy using natural language to execute multi-step tasks across Microsoft security products. Watch the video to see how Microsoft is changing the game for SecOps. For guidance on how Copilot agents can add value to your operations, contact Bailey & Associates LLC today.

Achieving sales success with Microsoft Dynamics 365 Sales & AI

Unlock the power of a comprehensive sales solution with Microsoft Dynamics 365 Sales. This infographic shows how Microsoft Dynamics 365 Sales, powered by Copilot, gives time back to sellers and supports every step of the customer journey. Download the infographic to see how modern sales teams are increasing performance with AI. Then, connect with Bailey & Associates LLC to discuss how this solution could fit into your strategy.

Generative AI ad Security Operations Center Productivity: Evidence from Live Operations

Security analysts face an unrelenting flood of incidents. This whitepaper presents real-world evidence from over 95,000 incidents across 150+ organizations, showing that Microsoft Security Copilot reduced mean time to resolution by 30.13% after three months. Download the whitepaper, "Generative AI and Security Operations Center Productivity: Evidence from Live Operations," to learn how Copilot accelerates triage, summarizes incidents, and guides analysts to the next best action. Contact Bailey & Associates LLC to discuss how this solution could benefit your security team.

Surface in Retail Flyer

This solution brief details how the Microsoft Surface for Business can pivot the retail sector. With high-quality devices, Microsoft is on the forefront of providing diversified device portfolios that integrate seamlessly with business applications. They come built-in with top-notch security features, ensuring your retailer's premium image is protected. Surface devices work efficiently with modern tech tools such as Microsoft 365, Azure, and Windows 11, providing crystal clear communication capabilities, AI experiences, and enhancing collaboration. With Microsoft's chip-to-cloud security approach, retailers are safeguarded at every layer, mitigating risks while enabling a modern workplace. Microsoft demonstrates how their technology can do more than just sell products - they can transform the overall shopping experience through new AI experiences and seamless integration with digital apps. This not only transforms the customer experience but also lifts employee productivity and engagement. With Microsoft Surface, your business can be more connected, more knowledgeable, and more secure than ever. Contact us today for the latest Surface devices for retail establishments.

Microsoft recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Desktop as a Service

Modern IT environments require flexible, secure, and efficient desktop and app delivery. Read this blog for an outline of why Microsoft was named a leader in DaaS and why you should trust Azure Virtual Desktop to scale remote access, streamline management, and support secure hybrid work environments. Contact Bailey & Associates LLC to learn how Azure Virtual Desktop could support your team.

Azure Arc-enabled data services

Hybrid and multicloud environments are here to stay. This infographic illustrates how Azure Arc-enabled data services deliver consistent, cloud-native capabilities across your on-premises, multicloud, and edge environments. View it to see how to address legacy challenges like patching, manual scaling, security gaps, and governance with a single platform. Contact Bailey & Associates LLC to explore how this solution can reduce costs and increase operational efficiency.

MAGRABi frames a modern shopping experience with Microsoft Surface | Microsoft Customer Stories

Learn about how MAGRABi, a leading eyewear retailer, reimagined the retail shopping experience with Microsoft Surface devices. By embracing this unbeatable technology, the company has been able to efficiently streamline inventory management and enable mobile point of sale (POS) experiences on the shop floor. This has reshaped the customer journey into a more personal, efficient, and convenient experience. Impressively, the implementation of Surface devices has allowed MAGRABi's dedicated staff to consult with customers without having to step away, ensuring a seamless and engaging shopping experience. The result? A staggering cut in customer wait time by 50% and a significant boost in sales, showing clearly just how transformative this technology can be. Find out more about how you can bring similar changes to your business. Contact us today to get started!

Close more deals with Dynamics 365 Sales

Buyers expect personalized, real-time engagement. This short video illustrates how Microsoft Dynamics 365 Sales gives sellers what they need to close more deals. Watch how data from across the organization turns into opportunity-driving action. When you're ready, contact Bailey & Associates LLC to talk about how to help your team close more deals, too.

Microsoft Security Copilot Coverage and Capabilities

AI tools are only as effective as the context they understand. This infographic explains how Microsoft Security Copilot orchestrates the right response across devices, identities, and data by combining threat intelligence, plugins, and natural language queries. View the infographic to see how Security Copilot enables analysts to work faster and smarter across the entire security stack. For personalized support on implementing Security Copilot, contact Bailey & Associates LLC today.

The University of Miami drives reliability with Microsoft Azure | Microsoft Customer Stories

How prepared is your business for disruptions? This customer explains why a structured disaster recovery plan is a must-have for business resilience. Learn how the University of Miami is realizing greater agility, faster response time to business needs, and reduced costs by continuing to implement Azure-backed BCDR solutions. Read the story and connect with Bailey & Associates LLC for expert guidance on securing your IT estate.

Microsoft Security Data Security Index Report

As organizations embrace AI tools, the data security landscape becomes more complex and fractured. The eBook, "Microsoft Security Data Security Index Report 2024," provides insights into the emerging data security challenges and offers practical guidance on creating a cohesive, AI-powered strategy. Download your copy to learn how to address traditional data risks and the new challenges AI adoption introduces. When you're ready, connect with Bailey & Associates LLC for expert advice on making the switch.

Accelerate revenue with Microsoft Dynamics 365 Sales

Many enterprise businesses recognize that AI can boost sales efficiency, but need support to integrate and train their teams on new systems. The eBook, "Accelerate Revenue with Microsoft Dynamics 365 Sales," provides a roadmap to deploying an AI-powered CRM and guidance on making the most of your investment. Download the eBook today to learn practical strategies for implementation, and connect with Bailey & Associates LLC to begin your Dynamics 365 journey.

Introducing Surface Laptop 5G: Seamless connectivity, built for business

This blog post from Microsoft introduces the latest addition to the Surface for Business portfolio - the Surface Laptop 5G. Powered by Intel Core Ultra (Series 2) processors, this laptop is designed with the modern mobile workforce in mind, providing 40+ trillion operations per second (TOPS) Neural Processing Unit (NPU) for fast, on-device intelligence, and 5G for continuous connectivity. Microsoft shares how 5G has been integrated into the laptop - from a dynamic antenna system for reliable connectivity, to thoughtful design considerations to preserve signal quality. Additionally, the blog highlights global test efforts to ensure the laptop's 5G performance worldwide. Contact us to learn more about this new device and order your Surface Laptop 5G today!

Robust disaster recovery plan a must for business continuity

You deserve a technology partner with the know-how, experience, and proven success to ensure that your business stays protected as threats evolve. We are here to help. See why a BCDR plan is a necessity for any business looking for continuity and resilience in this blog. Need additional guidance? Contact Bailey & Associates LLC for a consultation.

Surface Laptop for Business Intel Spec Sheet

The Surface Laptop and Surface Laptop 5G are designed with business needs in mind. With NPUs delivering 40 or 48 TOPS of on-device AI performance, these devices enable you to maximize productivity and drive AI experiences anywhere. This extends to features such as facial recognition for secure sign-in, HDR technology for enhanced visual experiences, and the sleek, slim chassis for mobility. The Surface Laptop 5G even provides ultra-fast speeds, dynamic antenna switching, and custom-tuned Qualcomm modem performance for enterprise-ready 5G. These laptops also ensure your data security with Microsoft-delivered firmware and threat protection. Leverage these transformative devices to reshape the way your business operates. Contact us to learn more and order these new Surface devices today!

Head Start Homes expands affordable homeownership with Microsoft 365 Copilot | Microsoft Customer Stories

Staying focused on your organization's mission likely requires you to automate strenuous tasks. This customer story shows how Head Start Homes uses Microsoft 365 Copilot to reduce admin burdens, freeing the team to focus on its mission. Read the story to see how Copilot enhances productivity with real-world results. Reach out to Bailey & Associates LLC to discuss how AI can amplify your impact.

Global adhesive manufacturer strengthens customer relationships with Dynamics 365

Building lasting customer relationships requires the right tools. MAPEI, a leading global adhesive manufacturer, adopted Microsoft Dynamics 365 to leverage AI-driven insights for stronger customer engagement and improved decision-making. Give this customer story a read to see the practical impact of integrating AI into CRM strategies. Reach out to Bailey & Associates LLC for expert guidance on Dynamics 365 solutions.

The Forrester Wave™: Customer Relationship Management Software

Finding the right CRM can be difficult, especially when business needs are evolving fast. This independent analyst report from Forrester evaluates 12 major CRM platforms based on features, vision, and execution, helping you assess which vendors align with your organization's goals. Download your complimentary copy of "The Forrester Wave™: Customer Relationship Management Software" to understand your options and compare strengths and gaps across solutions. Contact Bailey & Associates LLC to discuss what's best for your business.

Surface Support Portal overview - Surface

Microsoft's Surface Support Portal, which caters to businesses by offering streamlined device support and service management, saves you time and resources. Your entire history of exchanges, repairs and technical support can be easily tracked on the portal. You won't have to worry about unauthorized access, either, as robust authentication processes bolster security. And guess what? Qualified Surface technicians are always ready to help, through chat or over the phone. The ultimate resource is right at your fingertips. Check out this week's main feature: an in-depth demo of how exactly the Surface Support Portal works. You'll also get a detailed look at features like warranty status, entitlements, and eligibility for advanced warranty programs. With this new, efficient platform, you can easily transform your IT administration process, rethink your outdated procedures, and experience a more streamlined operation with Microsoft. Contact us to learn more and get started today!

Surface Support Portal with FAQ

Time is the most valuable asset in any business, and Microsoft helps you save it with the newly streamlined dashboard of the Surface Support Portal. The dashboard gives businesses comprehensive access and control over their device services - from tracking service order history to managing warranty and protection plan status of your Surface devices in one unified view. It is armed with AI-enabled self-help for personalized recommendations and step-by-step guidance. Plus, your information and device services are kept secure with enhanced support and authentication systems preventing unauthorized interactions. The Surface Support Portal provides a new dimension to how businesses can reimagine their tech-support approach. For more information on this new Surface Support Portal and to order the latest Surface AI-enabled devices, contact us today.

ProtectYourDataDec_week2_infographic_12_26_22_v2

Downtime isn't just an inconvenience — it's a costly risk. This infographic highlights how Azure BCDR solutions provide high availability, disaster recovery, and business continuity to keep your organization operational, regardless of disruption. View the infographic now to see why proactive planning is critical. Contact Bailey & Associates LLC for expert guidance on strengthening your resilience strategy.

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Business can be complex; it doesn't need to be complicated.  We help entrepreneurs start, grow and optimize their business.

We want to see vibrant business communities flourish through digital transformation, healthy business practices and strong partnerships.  We specialize in Digital Marketing, IT Managed Services and Cloud Solutions as a Microsoft Cloud Partner.

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