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Family-owned Berryessa Gap Vineyards empowers its mobile workforce and enhances the customer experience with Microsoft 365 and Teams | Microsoft Customer Stories

Smaller organizations often face big challenges managing mobile workers and delivering quality customer service. This customer story explores how Berryessa Gap Vineyards used Microsoft 365 and Teams to support remote productivity and enhance the guest experience, all without adding complexity. Read the story for real-world inspiration and reach out to Domain Networks to learn how to apply the same solutions in your business.

Secure Future Initiative

As threats evolve, the foundation of your security must change too. This report outlines the progress Microsoft is making through the Secure Future Initiative, a multiyear commitment to redesigning how its products are built, tested, and operated. With a focus on AI defenses, software engineering discipline, and operational resilience, this report offers insight into what modern security should look like. Download the report and connect with Domain Networks for personalized guidance on implementing Secure Future Initiative principles.

Engage your customers with the Queues app in Microsoft Teams

Customer-facing teams need a streamlined way to manage service requests, especially in fast-paced environments. This video introduces the Queues app in Microsoft Teams, which routes chats to the right people and tracks engagement. Watch the video to see how Teams helps simplify operations and reduce response times. Contact Domain Networks for help designing a Teams strategy that meets your service goals.

Microsoft 365 E5 and Microsoft Security Copilot: Forging a security environment to protect SHUEISHA creativity | Microsoft Customer Stories

Protecting sensitive IP calls for layered protection and real-time response. This customer story shows how SHUEISHA used Microsoft 365 E5 and Microsoft Security Copilot to strengthen its Zero Trust approach and protect the creativity at the core of its business. Read the full story and reach out to Domain Networks to learn how AI-powered tools can support your own security evolution.

Hackers Trick Victims into Downloading Weaponized .HTA Files to Install Red Ransomware

Ransomware groups are using old tactics in new ways. This article details how attackers are using weaponized .HTA (HTML Application) files to deploy Red Ransomware payloads, often disguised as legitimate downloads. The result? Infected systems, encrypted data, and operational disruption. Read the article to learn how these attacks work and where your defenses could break down. Then contact Domain Networks to assess your risk and identify opportunities to strengthen endpoint and user protection.

Achieving sales success with Microsoft Dynamics 365 Sales & AI

Unlock the power of a comprehensive sales solution with Microsoft Dynamics 365 Sales. This infographic shows how Microsoft Dynamics 365 Sales, powered by Copilot, gives time back to sellers and supports every step of the customer journey. Download the infographic to see how modern sales teams are increasing performance with AI. Then, connect with Domain Networks to discuss how this solution could fit into your strategy.

Introducing the Queues app: Enabling customer engagement in Microsoft Teams | Microsoft Community Hub

Disconnected tools can slow service and frustrate customers. The new Queues app in Microsoft Teams addresses this by routing and organizing incoming chats, helping teams respond faster and more effectively. Read the blog to see how the app enables better customer experiences and improves internal workflows. For tailored implementation guidance, contact Domain Networks today.

AI security and Zero Trust

AI introduces new security challenges, from shadow AI use to data exfiltration. This whitepaper, "AI Security and Zero Trust," outlines how organizations can update their strategy to secure both data and applications in AI-driven environments. Download it to learn how to modernize your approach, align security with business goals, and mitigate emerging risks. Connect with Domain Networks to discuss your path to resilient, AI-ready security.

Close more deals with Dynamics 365 Sales

Buyers expect personalized, real-time engagement. This short video illustrates how Microsoft Dynamics 365 Sales gives sellers what they need to close more deals. Watch how data from across the organization turns into opportunity-driving action. When you're ready, contact Domain Networks to talk about how to help your team close more deals, too.

Boost customer engagement with live chat in Microsoft Teams

In today's business landscape, you should expect timely, tailored support. This video highlights how one of the world's largest education providers uses Microsoft Teams live chat to streamline service and boost engagement. Watch the video to see how Teams helps simplify customer interaction and increase satisfaction. For personalized advice, contact Domain Networks to explore how Teams can improve your service delivery.

Mitsui began using Security Copilot to streamline operations of the zero-trust security system protecting its network | Microsoft Customer Stories

Security teams are often overwhelmed by alert fatigue and complexity, especially when trying to enforce a Zero Trust model. This customer story highlights how Mitsui used Microsoft Security Copilot to automate security workflows and reduce manual burden. The result? A smarter, more efficient Zero Trust security operation. Read the story and reach out to Domain Networks for advice on bringing similar improvements to your organization.

Here's what cybersecurity experts think about Tea's data breach | CNN Business

Today's businesses are facing a dangerous convergence: the escalation of cybersecurity breaches and the growing complexity of data privacy regulations. This article outlines two major developments that illustrate the scale and severity of these risks. Read the article to understand what's at stake and how to prepare your organization for similar challenges. Reach out to Domain Networks to discuss your cybersecurity strategy.

Microsoft unveils Microsoft Security Copilot agents and new protections for AI

As AI changes the threat landscape, Microsoft is evolving its defense strategy. This blog post details how Microsoft Security Copilot agents enable scalable, automated action — and how Microsoft is simultaneously building safeguards to protect AI systems from abuse. Read the blog to learn about the latest innovations in generative AI-driven security and what they mean for your team. Contact Domain Networks to discuss how to use Security Copilot agents to support your organization's security goals.

Explore Researcher and Analyst agents and the Agent Store

AI adoption becomes meaningful when it solves real business challenges. This video demonstrates how Microsoft Copilot's Researcher and Analyst Agents enhance productivity by streamlining data collection, analysis, and insight generation. Watch the video for a firsthand look at how these agents work and contact Domain Networks to discuss how Copilot can support your team's unique goals.

Accelerate revenue with Microsoft Dynamics 365 Sales

Many enterprise businesses recognize that AI can boost sales efficiency, but need support to integrate and train their teams on new systems. The eBook, "Accelerate Revenue with Microsoft Dynamics 365 Sales," provides a roadmap to deploying an AI-powered CRM and guidance on making the most of your investment. Download the eBook today to learn practical strategies for implementation, and connect with Domain Networks to begin your Dynamics 365 journey.

Global adhesive manufacturer strengthens customer relationships with Dynamics 365

Building lasting customer relationships requires the right tools. MAPEI, a leading global adhesive manufacturer, adopted Microsoft Dynamics 365 to leverage AI-driven insights for stronger customer engagement and improved decision-making. Give this customer story a read to see the practical impact of integrating AI into CRM strategies. Reach out to Domain Networks for expert guidance on Dynamics 365 solutions.

Microsoft Security Copilot agents

Security teams need AI that acts. This video introduces Microsoft Security Copilot agents, a new class of generative AI that operates with autonomy using natural language to execute multi-step tasks across Microsoft security products. Watch the video to see how Microsoft is changing the game for SecOps. For guidance on how Copilot agents can add value to your operations, contact Domain Networks today.

Cybersecurity Woes and Regulatory Challenges: Allianz Life Data Breach and Meta's EU Ad Halt

Today's businesses are facing a dangerous convergence: the escalation of cybersecurity breaches and the growing complexity of data privacy regulations. This article outlines two major developments that illustrate the scale and severity of these risks. Read the article to understand what's at stake and how to prepare your organization for similar challenges. Reach out to Domain Networks to discuss your cybersecurity strategy.

2025 Work Trend Index Annual Report

Organizations are scaling AI quickly. How many agents per employee is too many? The Work Trend Index report explores the concept of the human-agent ratio and why getting it right is critical to maximizing productivity without overloading teams. Download this report to understand how businesses are balancing efficiency and oversight. Contact Domain Networks for strategic guidance on leading your own AI transformation.

Generative AI ad Security Operations Center Productivity: Evidence from Live Operations

Security analysts face an unrelenting flood of incidents. This whitepaper presents real-world evidence from over 95,000 incidents across 150+ organizations, showing that Microsoft Security Copilot reduced mean time to resolution by 30.13% after three months. Download the whitepaper, "Generative AI and Security Operations Center Productivity: Evidence from Live Operations," to learn how Copilot accelerates triage, summarizes incidents, and guides analysts to the next best action. Contact Domain Networks to discuss how this solution could benefit your security team.

The Forrester Wave™: Customer Relationship Management Software

Finding the right CRM can be difficult, especially when business needs are evolving fast. This independent analyst report from Forrester evaluates 12 major CRM platforms based on features, vision, and execution, helping you assess which vendors align with your organization's goals. Download your complimentary copy of "The Forrester Wave™: Customer Relationship Management Software" to understand your options and compare strengths and gaps across solutions. Contact Domain Networks to discuss what's best for your business.

Lexmark makes lasting impressions with Dynamics 365 | Microsoft Customer Stories

This customer story shows how Lexmark uses Dynamics 365 to consolidate platforms, speed up case resolution, and strengthen customer relationships through AI-powered tools and unified data. Read the story for ideas on how your company can build lasting impressions with smarter, connected customer service. Reach out to Domain Networks to talk about how Dynamics 365 can help.

Microsoft 365 Copilot: Your window into the world of agents | Microsoft 365 Blog

As AI agents become more central to workplace productivity, leaders must rethink how to integrate them alongside human talent. This blog post explains how Microsoft 365 Copilot is designed for the era of human-agent collaboration, supporting everything from task execution to creative brainstorming. Read the blog to see how Copilot enables organizations to scale productivity through intelligent teamwork. Contact Domain Networks to discuss how to prepare your business for agent-supported workflows.

AI-Powered Phishing Detection - Does It Actually Work?

Phishing attacks remain a leading cause of breaches, and AI promises to stop them. But does it deliver? This article takes a practical look at how AI-powered phishing detection tools are being used, what challenges persist, and where human analysts still make a difference. Read the article if you are evaluating AI solutions. Then, connect with Domain Networks for a deeper look at the right approach to phishing defense.

Microsoft Security Copilot Coverage and Capabilities

AI tools are only as effective as the context they understand. This infographic explains how Microsoft Security Copilot orchestrates the right response across devices, identities, and data by combining threat intelligence, plugins, and natural language queries. View the infographic to see how Security Copilot enables analysts to work faster and smarter across the entire security stack. For personalized support on implementing Security Copilot, contact Domain Networks today.

The Total Economic Impact of Microsoft 365 For Business

This analyst report quantifies the total economic impact (TEI) of Microsoft 365 for Business, including productivity improvements, reduced technology costs, and security savings. Download the report for detailed insights, and contact Domain Networks to evaluate how Microsoft 365 can support your ROI goals.

Supercharge Your Sales: Unleashing the Power of an AI-Driven CRM

Sellers are losing valuable time to inefficient tools and manual processes. This eBook shows how Dynamics 365 Sales is helping organizations shift to AI-powered CRM strategies that increase seller productivity and improve customer relationships. Download the eBook to explore these benefits in depth and reach out to Domain Networks to talk about how Dynamics 365 Sales could help your team achieve similar results.

Microsoft Security Data Security Index Report

As organizations embrace AI tools, the data security landscape becomes more complex and fractured. The eBook, "Microsoft Security Data Security Index Report 2024," provides insights into the emerging data security challenges and offers practical guidance on creating a cohesive, AI-powered strategy. Download your copy to learn how to address traditional data risks and the new challenges AI adoption introduces. When you're ready, connect with Domain Networks for expert advice on making the switch.

Gartner Magic Quadrant for Sales Force Automation Platforms

Finding the right CRM solution can make or break your sales strategy. The latest Gartner Magic Quadrant names Microsoft Dynamics 365 Sales a leader in sales force automation, highlighting its powerful features and adaptability across industries. Read the full report to see how your organization can leverage AI to drive sales efficiency. If you're ready to start your sales automation journey with Microsoft, contact Domain Networks for a personalized consultation.

Agents of change

Organizations are integrating Copilot, but only some are maximizing its real business value. This blog shares how a group of leading firms is doing just that by adopting AI agents and shifting their approach to work. Read the blog to see their strategies, results, and what your business can do next. Contact Domain Networks for practical guidance on using Copilot to meet your goals.

More about us

Dave Huttema

Lead Technologist

Domain Networks

604-309-9849

dave@domainnetworks.ca

Business Type
MSP (Managed Service Provider)

Solution Types
Cyber Security

Industries Supported
Construction
Manufacturing

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