More about us

Play Good Group provides all-inclusive IT services outsourcing to businesses. We become your IT Department and provide unlimited support to all your employees for a flat monthly fee.

  • Business Type
  • MSP (Managed Service Provider)
  • Consultant
  • Solution Types
  • Hybrid Cloud Solutions
  • Cyber Security
  • Cloud Solutions
  • Cloud Solutions
  • Azure
  • AWS
  • Industries Supported
  • Retail/Hospitality
  • Construction
  • Legal/Accounting
  • Manufacturing

2025 Responsible AI Transparency Report

As nonprofits accelerate their use of AI, they need a clear view of how to adopt it responsibly. The "2025 Responsible AI Transparency Report" provides detailed insight into Microsoft's governance models, risk mitigation tools, and transparency commitments. Downloading this report helps you understand how responsible practices strengthen trust and support compliant, mission-focused AI implementations. Get your copy of the report and contact Play Good Group for tailored guidance on responsible AI adoption.

Accelerate revenue with Microsoft Dynamics 365 Sales

Many enterprise businesses recognize that AI can boost sales efficiency, but need support to integrate and train their teams on new systems. The eBook, "Accelerate Revenue with Microsoft Dynamics 365 Sales," provides a roadmap to deploying an AI-powered CRM and guidance on making the most of your investment. Download the eBook today to learn practical strategies for implementation, and connect with Play Good Group to begin your Dynamics 365 journey.

Global adhesive manufacturer strengthens customer relationships with Dynamics 365

Building lasting customer relationships requires the right tools. MAPEI, a leading global adhesive manufacturer, adopted Microsoft Dynamics 365 to leverage AI-driven insights for stronger customer engagement and improved decision-making. Give this customer story a read to see the practical impact of integrating AI into CRM strategies. Reach out to Play Good Group for expert guidance on Dynamics 365 solutions.

2026 Work Trends: 10 Experts Predict The Future Of Work

This Forbes article compiles predictions from 10 experts on how workplaces will evolve. It covers tech, leadership, employee well-being, and cultural shifts. Get ahead of these trends — and reach out to Play Good Group to explore solutions that support a more resilient, future-ready workforce.

Azure Arc-enabled data services

Hybrid and multicloud environments are here to stay. This infographic illustrates how Azure Arc-enabled data services deliver consistent, cloud-native capabilities across your on-premises, multicloud, and edge environments. View it to see how to address legacy challenges like patching, manual scaling, security gaps, and governance with a single platform. Contact Play Good Group to explore how this solution can reduce costs and increase operational efficiency.

The Importance of Responsible AI: A Comprehensive Guide | Microsoft Community Hub

Nonprofits want the benefits of AI but often lack clarity on how to adopt it responsibly. This blog post walks through the core principles of Responsible AI and shows how sound governance can strengthen mission outcomes while safeguarding stakeholders. Read the blog to gain a practical look at foundational best practices, and contact Play Good Group for guidance on helping your nonprofit audience adopt AI in a safe, transparent, and trustworthy way.

Ransomware trends targeting storage systems

In this TechTarget article, security experts explain how ransomware attacks are being tailored to infiltrate, delay detection, and corrupt storage systems and backups. Review this content and contact Play Good Group to strengthen your last line of defense.

Elanco enhances its security posture and reduces response times by approximately 50% using Security Copilot and Defender Experts for XDR | Microsoft Customer Stories

Organizations that depend on highly reliable, high-performance environments can't afford security delays or architectural bottlenecks. This customer story shows how Elanco improved the reliability and efficiency of its technology foundation by migrating workloads to Azure and strengthening its security operations with Microsoft Defender Experts for XDR and Microsoft Security Copilot. Read the customer story to explore practical approaches for strengthening your own environment, and contact Play Good Group to discuss how these solutions can support your business goals.

Your Cybersecurity Playbook for 2026

Cybersecurity News outlines a strategic approach to protecting digital environments in 2026. The article covers the importance of zero trust, automated threat response, and adaptive identity management. A must-read for anyone leading IT or risk functions. Review the playbook today and then connect with Play Good Group to assess your readiness.

5 Business Trends Every Company Must Prepare for in 2026

2026 will be shaped by fast-moving developments in AI, personalization, sustainability, and the future of work. This article from futurist Bernard Marr outlines five business-critical trends organizations must prepare for along with insights to help you stay ahead of the curve. Read the article to understand what's coming and how to align your strategy. Contact Play Good Group to explore how we can help you adapt and lead through change.

Happy New Year!

Thanks to all our customers and business partners for an amazing 2025. Happy New Year! Play Good Group wishes you and yours all the best.

Dynamics 365 Customer Insights Power App Pocket Demo (Nonprofit)

The demo video provides an in-depth look at how Dynamics 365 Customer Insights helps nonprofits streamline donor engagement. By unifying data and delivering actionable insights, the platform enables organizations to personalize outreach and boost retention. Watch the video to see how these tools can re-invent your operations and contact Play Good Group to learn more.

The Salvation Army UK and Ireland modernizes employee workflows to better serve communities with Copilot | Microsoft Customer Stories

Innovation depends on freeing people to focus on meaningful work. This customer story shows how Amgen used Microsoft Copilot Studio to build a custom R&D agent in just six weeks — streamlining workflows, accelerating approvals, and helping teams innovate faster. Read the story to see how autonomous agents can drive measurable business value, and contact Play Good Group to learn how to create your own agent with Copilot Studio.

The Decision‑maker's Guide to Comprehensive Security

Organizations need security that adapts to complex environments while preparing them for AI-driven change. This eBook, "The Decision-Maker's Guide to Comprehensive Security," provides strategies for integrating Microsoft Security tools, improving visibility, and strengthening protection across devices. Download the guide to understand how comprehensive, end-to-end security supports your evolving needs, and contact Play Good Group for help applying these practices to your organization.

Cloud Migration Simplified

Migrating to the cloud isn't a one-size-fits-all project. That's why Microsoft created this step-by-step guide "Cloud migration simplified" to help leaders with cloud solutions that are right for their organization's needs. Businesses that migrate to Azure experience 80% cost savings and five times faster performance for workloads like SQL Server. Ready to start your cloud migration journey? Read this eBook and contact us to learn how Play Good Group, a Microsoft partner, can help guide your journey every step of the way.

UNICEF Netherlands turns donors into lifetime supporters with Dynamics 365 | Microsoft Customer Stories

The UNICEF Netherlands story illustrates how Dynamics 365 Customer Insights helps the nonprofit create deeper connections with its supporters. By using data-driven insights, the organization transformed its approach to donor engagement, boosting retention and long-term impact. Read its success story for ideas on how Dynamics 365 can work for your nonprofit. Contact Play Good Group to discuss tailored solutions for your needs.

What is an autonomous agent?

Manual processes slow productivity and increase the risk of error. This infographic illustrates how autonomous agents act on your behalf to streamline operations and solve problems proactively. View the infographic to understand how nonprofits are improving agility and efficiency with autonomous agents, and contact Play Good Group to explore how you can build your own.

Oregon State University protects vital research and sensitive data with Microsoft Sentinel and Microsoft Defender | Microsoft Customer Stories

Cyber adversaries are becoming more aggressive, and organizations need complete visibility to protect sensitive data. This customer story shows how Oregon State University used Microsoft Sentinel and Microsoft Defender to detect threats in real time, reduce incident volume, and safeguard vital research. Read the story to understand how unified tools improve visibility and response, and contact Play Good Group to discuss how this approach can support your environment.

Reimagining Cloud Strategies: Why AI-driven multi-cloud strategies are now essential

Managing multiple clouds has become the norm, and traditional strategies aren't keeping up. This article explores how AI is being used to tackle multi-cloud complexity, reduce operational costs, and enhance decision-making. If your team is facing platform sprawl, unpredictable expenses, or performance challenges, this resource outlines where AI can help and what the future looks like for hybrid and multi-cloud. Read the article and contact Play Good Group to start planning your next move with a smarter cloud strategy.

Top Cybersecurity Trends Emerging From RSA Conference 2025

Cyber threats are evolving, and so is the technology used to stop them. This article recaps the most urgent cybersecurity trends presented at the RSA Conference 2025 — from next-gen identity protection to secure AI deployment. Read it for insight into what matters most right now in security strategy and how to prepare for what's ahead. Then contact Play Good Group to talk through how your team can act on these trends.

5 AI Agent Myths You Need To Stop Believing Now

Uncertainty around AI agents is holding businesses back from using one of today's most promising workplace tools. This article addresses the five most common myths and explains what AI agents can actually deliver when deployed with strategy and intent. Read the article to cut through the noise and gain a clearer understanding of what's fact, what's fiction, and where AI agents might make sense in your business. Contact Play Good Group to talk about where to start.

How migrate to innovate: Be AI-ready

Preparing for AI is about more than just adopting technology — it's about creating a secure, scalable cloud environment. This eBook offers practical insights into how Azure enables businesses to address critical migration challenges while becoming AI-ready. Download the eBook to uncover cloud migration and AI strategies. Connect with Play Good Group for tailored Microsoft Azure support.

New Technology: The Projected Total

Security leaders are looking for clear evidence of the cost savings and operational improvements that AI-powered security tools can deliver. This analyst report presents Forrester's financial and operational analysis of Microsoft Security Copilot, including projected ROI, productivity gains, and breach-risk reduction. Download the gated report to explore projected business benefits and contact Play Good Group for a consultation on applying these insights to your security strategy.

Delivering personalized experiences in times of change

This eBook shows how nonprofits can embrace digital and data-driven tools to improve donor engagement. The eBook outlines strategies to build trust, retain donors, and improve program impact. Download it now to get valuable insights from successful nonprofis. Contact Play Good Group for guidance on applying these strategies.

What are Microsoft 365 Copilot agents and how to use them | Microsoft

Repetitive work slows productivity. Copilot Agents are changing that. This video highlights how Microsoft 365 Copilot Agents automate and execute business processes, supporting individuals and teams to work smarter. Watch the video for actionable insights, and contact Play Good Group for tailored advice on integrating Copilot Agents into your workplace.

Respond faster with an AI-powered unified security operations platform

Security operations often struggle with fragmented tools and slow investigation workflows. This demo video highlights how an AI-powered unified security operations platform streamlines SecOps by automating routine tasks, accelerating investigations, and improving response times. Watch the demo and reach out to Play Good Group for support in modernizing your security operations.

Migrate to Innovate: Be AI-ready, Be Secure

Learn how Azure meets you where you are by accelerating innovation with AI while addressing pressing day priorities such as managing rising costs and controlling IT sprawl. Learn more: https://aka.ms/migratetoinnovateacom #microsoft #microsoftazure

What is an Agent?

Business processes can be complex and time-consuming — but with AI agents, they don't have to be. This infographic illustrates how Microsoft 365 Copilot Agents automate and execute processes to support teams and departments across your organization. View the infographic to see how agents can optimize your nonprofit processes, and contact Play Good Group for personalized guidance on integrating Copilot Agents into your workplace.