Play Good Group provides all-inclusive IT services outsourcing to businesses. We become your IT Department and provide unlimited support to all your employees for a flat monthly fee.
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The demo video provides an in-depth look at how Dynamics 365 Customer Insights helps nonprofits streamline donor engagement. By unifying data and delivering actionable insights, the platform enables organizations to personalize outreach and boost retention. Watch the video to see how these tools can re-invent your operations and contact Play Good Group to learn more.
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Innovation depends on freeing people to focus on meaningful work. This customer story shows how Amgen used Microsoft Copilot Studio to build a custom R&D agent in just six weeks — streamlining workflows, accelerating approvals, and helping teams innovate faster. Read the story to see how autonomous agents can drive measurable business value, and contact Play Good Group to learn how to create your own agent with Copilot Studio.
Organizations need security that adapts to complex environments while preparing them for AI-driven change. This eBook, "The Decision-Maker's Guide to Comprehensive Security," provides strategies for integrating Microsoft Security tools, improving visibility, and strengthening protection across devices. Download the guide to understand how comprehensive, end-to-end security supports your evolving needs, and contact Play Good Group for help applying these practices to your organization.
Migrating to the cloud isn't a one-size-fits-all project. That's why Microsoft created this step-by-step guide "Cloud migration simplified" to help leaders with cloud solutions that are right for their organization's needs. Businesses that migrate to Azure experience 80% cost savings and five times faster performance for workloads like SQL Server. Ready to start your cloud migration journey? Read this eBook and contact us to learn how Play Good Group, a Microsoft partner, can help guide your journey every step of the way.
The UNICEF Netherlands story illustrates how Dynamics 365 Customer Insights helps the nonprofit create deeper connections with its supporters. By using data-driven insights, the organization transformed its approach to donor engagement, boosting retention and long-term impact. Read its success story for ideas on how Dynamics 365 can work for your nonprofit. Contact Play Good Group to discuss tailored solutions for your needs.
Manual processes slow productivity and increase the risk of error. This infographic illustrates how autonomous agents act on your behalf to streamline operations and solve problems proactively. View the infographic to understand how nonprofits are improving agility and efficiency with autonomous agents, and contact Play Good Group to explore how you can build your own.
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Cyber adversaries are becoming more aggressive, and organizations need complete visibility to protect sensitive data. This customer story shows how Oregon State University used Microsoft Sentinel and Microsoft Defender to detect threats in real time, reduce incident volume, and safeguard vital research. Read the story to understand how unified tools improve visibility and response, and contact Play Good Group to discuss how this approach can support your environment.
Managing multiple clouds has become the norm, and traditional strategies aren't keeping up. This article explores how AI is being used to tackle multi-cloud complexity, reduce operational costs, and enhance decision-making. If your team is facing platform sprawl, unpredictable expenses, or performance challenges, this resource outlines where AI can help and what the future looks like for hybrid and multi-cloud. Read the article and contact Play Good Group to start planning your next move with a smarter cloud strategy.
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Cyber threats are evolving, and so is the technology used to stop them. This article recaps the most urgent cybersecurity trends presented at the RSA Conference 2025 — from next-gen identity protection to secure AI deployment. Read it for insight into what matters most right now in security strategy and how to prepare for what's ahead. Then contact Play Good Group to talk through how your team can act on these trends.
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Uncertainty around AI agents is holding businesses back from using one of today's most promising workplace tools. This article addresses the five most common myths and explains what AI agents can actually deliver when deployed with strategy and intent. Read the article to cut through the noise and gain a clearer understanding of what's fact, what's fiction, and where AI agents might make sense in your business. Contact Play Good Group to talk about where to start.
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Preparing for AI is about more than just adopting technology — it's about creating a secure, scalable cloud environment. This eBook offers practical insights into how Azure enables businesses to address critical migration challenges while becoming AI-ready. Download the eBook to uncover cloud migration and AI strategies. Connect with Play Good Group for tailored Microsoft Azure support.
Security leaders are looking for clear evidence of the cost savings and operational improvements that AI-powered security tools can deliver. This analyst report presents Forrester's financial and operational analysis of Microsoft Security Copilot, including projected ROI, productivity gains, and breach-risk reduction. Download the gated report to explore projected business benefits and contact Play Good Group for a consultation on applying these insights to your security strategy.
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This eBook shows how nonprofits can embrace digital and data-driven tools to improve donor engagement. The eBook outlines strategies to build trust, retain donors, and improve program impact. Download it now to get valuable insights from successful nonprofis. Contact Play Good Group for guidance on applying these strategies.
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Repetitive work slows productivity. Copilot Agents are changing that. This video highlights how Microsoft 365 Copilot Agents automate and execute business processes, supporting individuals and teams to work smarter. Watch the video for actionable insights, and contact Play Good Group for tailored advice on integrating Copilot Agents into your workplace.
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Security operations often struggle with fragmented tools and slow investigation workflows. This demo video highlights how an AI-powered unified security operations platform streamlines SecOps by automating routine tasks, accelerating investigations, and improving response times. Watch the demo and reach out to Play Good Group for support in modernizing your security operations.
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Learn how Azure meets you where you are by accelerating innovation with AI while addressing pressing day priorities such as managing rising costs and controlling IT sprawl. Learn more: https://aka.ms/migratetoinnovateacom #microsoft #microsoftazure
The Anthony Nolan customer story showcases how Microsoft Dynamics 365 enables the nonprofit to use cutting-edge cloud technology to quickly and efficiently match stem cell donors with patients in need. Learn how to achieve similar transformative outcomes by reading its story. Contact Play Good Group to discuss solutions for your nonprofit's unique challenges.
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Business processes can be complex and time-consuming — but with AI agents, they don't have to be. This infographic illustrates how Microsoft 365 Copilot Agents automate and execute processes to support teams and departments across your organization. View the infographic to see how agents can optimize your nonprofit processes, and contact Play Good Group for personalized guidance on integrating Copilot Agents into your workplace.
Migration is more than moving workloads; it's about transforming operations for scalability, security, and innovation. This eBook shares five compelling case studies of businesses that achieved remarkable outcomes with Microsoft Azure. Gain insights on strategies and takeaways to guide your migration. Download your complimentary copy now and connect with Play Good Group to discuss your migration goals.
Read this latest (March 2024) Microsoft-commissioned Forrester TEI report based on the responses of five interviewees that were combined into a single composite organization that generates revenue of $1 billion per year and has 500 full-time support agents. In it you will discover the cost savings and business benefits enabled by Dynamics 365 Customer Service, most notably a 315 ROI, 40% increase in agent productivity, 20% faster first call response time and $1.13 million in new profitability. Dynamics 365 Customer Service can help your service organization unlock trusted knowledge to accelerate on-boarding and case resolution, improve efficiency, and automate tasks for agents in their flow of work. Reach out to to put the power of MS Dynamics 365 Customer Service to work in your organization.
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AI is transforming how organizations operate, from automating workflows to driving innovation. The eBook, "Maximizing Business Outcomes with Agentic AI," explores how Microsoft Copilot Studio enables teams to easily build and deploy intelligent agents that drive measurable impact. Download the eBook to start your journey and connect with Play Good Group to explore practical applications for your nonprofit.
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AI is reshaping how security teams protect their environments. This blog highlights how Microsoft Security Copilot is now integrated with Microsoft Entra, enabling organizations to streamline identity management, automate investigations, and enhance decision-making. Read the blog to understand how Copilot transforms Entra's security operations and contact Play Good Group to explore how it can support your business.
Measuring successful service engagement solely on customer issue resolution is no longer good enough. Today, it's a business imperative to deliver personalized, fast service experiences at every touch point and through every engagement channel. The most effective way to achieve this is to build long-term customer loyalty and transform operations with modern, AI-enhanced capabilities across all service processes and interactions. Microsoft is continuously enhancing Microsoft Dynamics 365 Customer service to empower customers to differentiate service organizations, and Forrester Research has noticed and designated Microsoft a Leader in "The Forrester Wave™: Customer Service Solutions, Q1 2024." This blog post highlights the significance of this distinction. Read the blog post and contact us to learn how Play Good Group can help you differentiate your organization's service operations with AI.
AI is giving organizations of every size a new competitive edge. This blog, "Agents of Change," showcases how organizations are using Microsoft Copilot and intelligent agents to transform innovation, serve constituents, and empower employees. Read the blog to see how AI-driven operations are creating measurable outcomes. Get in touch with Play Good Group to see how to put Agentic AI to work in your nonprofit
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Many organizations move to the cloud to improve scalability and reduce costs, but that's just the beginning. This article explains how companies are achieving broader transformation goals by pairing cloud migration with smart modernization strategies. Read it to see the business impact of cloud done right, and contact Play Good Group to talk about how your organization can align cloud investment with growth.
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Understanding how AI fits into your workforce strategy starts with defining what it can and can't do. This article explains how agentic AI differs from traditional AI agents, highlighting why this distinction matters for businesses trying to scale automation responsibly. Read it for perspective on what's next in intelligent systems and what it means for your team's productivity, oversight, and outcomes. Contact Play Good Group to discuss how to align your strategy with the right kind of AI.
This tour of Microsoft Dynamics 365 Customer Service walks you through the service experience of a true-to-life customer who benefits from the solution's transformative, AI-fueled capabilities. Take the tour to see for yourself how Dynamics 365 Customer Service enables your service teams to respond more effectively and effortlessly and personalize experiences. Learn about optimizing workflows, increasing resolution rates and using predictive insights to proactively address customer needs. When you're ready for a more expansive tour, contact your trusted guide and Microsoft partner, .
As businesses adopt AI and cloud-native technologies, security becomes a critical foundation for innovation. This eBook discusses how to implement comprehensive security measures during cloud migrations, ensuring scalability and risk reduction. Learn how strategies like Zero Trust and tool consolidation enable secure, innovative growth. Download the eBook now to position your organization for success and contact Play Good Group for a free consultation.
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Nonprofits face growing demands with limited resources, making technology a critical ally. The eBook, "Accelerate Your Mission Success with Transformative Technology," highlights how Microsoft AI solutions empower organizations to do more good, more efficiently. Download the eBook to see how transformative technology can advance your mission, and contact Play Good Group for guidance on getting started.
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Businesses are saving millions by modernizing identity management with Microsoft Entra Suite. The Forrester Total Economic Impact™ report quantifies real-world results, from reducing licensing and infrastructure costs to boosting security and efficiency. Download the report to see what your ROI could look like, and contact Play Good Group to start your complimentary ROI assessment.
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